Shipping policy

This Shipping Policy explains how Volumo Wholesale (“we”, “us”) ships orders placed on our website.

1. Where we ship

We ship to business and residential addresses in all 50 United States. Shipping to Alaska, Hawaii, US territories and APO/FPO addresses may require additional time and cost.

2. Processing time

Orders are processed within [X] business days after payment is confirmed. Orders placed on weekends or US holidays are processed the next business day. You will receive a confirmation email with tracking information once your order ships.

3. Shipping methods and rates

Standard ground: delivered in approximately [X–Y] business days after shipment. The rate is shown at checkout.
Free shipping: available on orders over [$X] (before taxes), within the continental US.
Pallet / freight shipping: large orders may ship by LTL freight. Freight rates are calculated at checkout or quoted by our team before shipment.

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather or other events beyond our control.

4. Receiving your order

Please inspect your shipment upon delivery. If cartons are visibly damaged, note the damage on the carrier’s delivery receipt and take photos. Report any damage, shortage or wrong item to us within 48 hours of delivery so we can file a claim and make it right.

5. Address accuracy

You are responsible for providing a complete and accurate shipping address. Additional fees for address corrections, failed delivery attempts or returned shipments may be charged to the customer.

6. Taxes and duties

Prices do not include sales tax unless stated at checkout. Businesses purchasing for resale may send a valid resale or tax-exemption certificate to volumo.contact@gmail.com before ordering.