Privacy policy

This Privacy Policy describes how Volumo Wholesale (“we”, “us”) collects, uses and protects your personal information when you visit our website or place an order.

1. Information we collect

  • Information you provide: name, company name, email address, phone number, shipping and billing addresses, and the content of quote requests or messages.
  • Order information: products purchased, quantities and order history. Payment details are processed directly by our payment providers; we do not store full card numbers.
  • Device and usage information: IP address, browser type, pages viewed and similar data collected through cookies and similar technologies.

2. How we use your information

  • To process and ship your orders and send order updates.
  • To answer your questions and quote requests.
  • To prevent fraud and keep our website secure.
  • To improve our website, products and services.
  • To send you news and offers if you agreed to receive them. You can unsubscribe at any time.

3. Sharing your information

We share personal information only with service providers that help us run our business, such as our e-commerce platform (Shopify), payment processors, shipping carriers and analytics providers, and when required by law. We do not sell your personal information.

4. Cookies

We use cookies to keep your cart working, remember your preferences and understand how our website is used. You can control cookies through your browser settings.

5. Data retention

We keep order information for as long as needed for our business, accounting and legal obligations.

6. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of certain uses. To make a request, contact us at volumo.contact@gmail.com. We will respond as required by applicable law.

7. Security

We use reasonable measures to protect your information, but no method of transmission over the internet is completely secure.

8. Changes

We may update this Privacy Policy from time to time. Changes take effect when posted on this page.

9. Contact

For any privacy question, email volumo.contact@gmail.com.